Business Process Improvement

What it is all about

This is about defining, documenting and analysing existing and new organisational processes to improve organisational effectiveness and efficiency

Policies, Processes and Procedures: we define business policies, processes and procedures using a collaborated methodology with the participation of all relevant key stakeholders
Organisational Engagement: the process provides for engagement and buy-in by all stakeholders to the process
Process Efficiency Reviews: the definition andreview of the process provides for a critical review of the controls and areas of waste within specific processes
Skills Development: the design of the policies and processes provides for skills development with regards to business process mapping and controls.

Cost and Time Efficiencies: the definition, review and analysis of the processes facilitates cost and time efficiencies because waste is identified and removed
Knowledge Management: the processes provides organisational capacity building and institutional knowledge management
Skills development: employees are skilled in being able to define processes and reduce waste
Continuous Improvement Culture: process sows the seeds to create and embed a continuous improvement culture in the organisation