People Basics: Personal Effectiveness Programme
Purpose
Building Organisation Effectiveness starts at an individual level.
This programme is aimed at equipping delegates with basic personal effectiveness skills to help individuals at a personal level.
What is covered
The scope of this programme covers:
- Communication
- Business Writing
- Business Etiquette
- Presentation Skills
- Customer Service
- Stress Management
- Assertiveness
- Problem Solving
- Time Management
- Teamwork
- Conflict Management
How it will help
This programme will help delegates build skills to improve their:
- Verbal and Written Communication
- Business professionalism
- Customer relationships
- Manage Stress
- Be more assertive
- Solve Problems
- Manage Their Time
- Work in a Team
- Manage Conflict
- Presentation Writing
Who should attend
Supervisors and Employees
Duration
Two Days
Customised options are available
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